We loved our stay but paid double for the room! Prepaid via 訂房網站, then Kimpton charged us again. After 4 polite phone calls to rectify the situation, we never got a return call. Called again and was told they couldn't help me.
1371478****
商務出差
基本房
入住於2024年10月
3.7
評價於:2025年01月07日
周圍環境不錯
訪客用戶
其他
基本兩張大床房
入住於2022年12月
3.5
評價於:2023年01月13日
I was charged 2x for the same night. I prepaid on 訂房網站, then was charged again at the Kimpton. It turned out it was Kimpton's mistake. Problem is, it took 5 unreturned calls over 2 weeks and 3 hrs of my time. Kimpton wouldn't assist.
訪客用戶
家庭出遊 基本兩張大床房
入住於2022年12月
3.2
評價於:2023年01月12日
We loved our stay but paid double for the room! Prepaid via 訂房網站, then Kimpton charged us again. After 4 polite phone calls to rectify the situation, we never got a return call. Called again and was told they couldn't help me.
1371478****
商務出差 基本房
入住於2024年10月
3.7
評價於:2025年01月07日
周圍環境不錯
訪客用戶
其他 基本兩張大床房
入住於2022年12月
3.5
評價於:2023年01月13日
I was charged 2x for the same night. I prepaid on 訂房網站, then was charged again at the Kimpton. It turned out it was Kimpton's mistake. Problem is, it took 5 unreturned calls over 2 weeks and 3 hrs of my time. Kimpton wouldn't assist.
訪客用戶
家庭出遊
基本兩張大床房
入住於2022年12月
1371478****
商務出差
基本房
入住於2024年10月
訪客用戶
其他
基本兩張大床房
入住於2022年12月
訪客用戶
家庭出遊 基本兩張大床房
入住於2022年12月
1371478****
商務出差 基本房
入住於2024年10月
訪客用戶
其他 基本兩張大床房
入住於2022年12月